Senior Regulatory Compliance Manager

David Kennedy Recruitment is working with an innovative global Customer Experience company currently looking to hire a Senior Regulatory Compliance Manager to join their growing international team.

Position: Senior Regulatory Compliance Manager

Location: Limassol, Cyprus

Work model: on-site (possibility of hybrid work arrangements after passign 6 mo probation period)

Employment type: Full-time.

DUTIES AND RESPONSIBILITIES:

Lead regulatory compliance activities across multiple jurisdictions including UKGC, MGA, SGA, DGA, DGOJ, GGL, AGCO, LOTBA, Brazil, Peru, and others

Ensure company policies, procedures, and operational processes remain aligned with local regulatory requirements

Manage communication with regulatory authorities, including licence applications, renewals, notifications, and complaint handling

Oversee recurring and ad-hoc regulatory reporting obligation

Conduct internal compliance audits and reviews while maintaining accurate documentation and audit trails

Provide regulatory and compliance guidance to internal stakeholders across Marketing, Payments, Product, Operations, and other departments

Monitor regulatory updates and assess potential operational and compliance impact on the business

Coordinate with external legal advisors and compliance consultants when required

Maintain internal compliance documentation and evidence to support audit readiness

Review and approve high-level customer complaints and regulatory complaint submissions.

REQUIREMENTS:

5+ years of experience in a regulatory compliance role within the online gambling industry

Strong understanding of multi-jurisdictional regulatory frameworks and compliance requirements

Experience communicating directly with regulatory authorities is considered a strong advantage

Bachelor’s degree in Law, Finance, Risk Management, Business, or a related field is preferred

Excellent communication, presentation, and report writing skills

Strong organisational, analytical, and problem-solving abilities with high attention to detail

Ability to work independently, manage multiple priorities, and exercise sound judgement

High ethical standards with a methodical and professional approach.

OFFER:

Attractive salary package

Relocation support for the candidates relocating from abroad

Excellent work environment within a globally recognised iGaming organisation

Medical insurance plan options

Pension plan options

Monetary vouchers for birthdays and special occasions

Monthly lunches, corporate events, football team activities, competitions, and team gatherings

Long-term professional growth and career development opportunities

And many others!